SecOps

Phase Duration Target Phase 1 — Core JavaScript 3 days Master loops, arrays, objects, functions Phase 2 — ServiceNow Client Scripts 3 days Practice onChange, onLoad, GlideAjax Phase 3 — Business Rules + GlideRecord 3 days CRUD + conditions + automation logic Phase 4 — IRM / SecOps Automation 4 days Policy–Risk–Control–Issue scripts Phase 5 — Final Project + Debugging 3 days One end-to-end IRM automation project Day Focus Output 1 JavaScript basics Write script: find max from array 2 Loops + conditions Script: count even/odd numbers 3 Functions Script: reusable sum/average function 4 Client Script onChange: auto-fill manager from caller 5 GlideAjax Client to server data fetch 6 Business Rule Auto-assign group on insert 7 GlideRecord Query open incidents 8 Script Include Central logic class 9 Policy automation Auto-create control when policy added 10 Risk automation Auto-close risk when all controls pass 11 Notification rule Send mail on failed control 12 Scheduled Job Auto close inact...

 Here’s a compact, end-to-end implementation task list for IRM (Integrated Risk Management) for a fresher, including a Risk Assessment Matrix (RAM) and tiny scripts. Project kickoff Input: sponsor, scope, timelines. Output: charter, RACI. Stakeholder map Identify risk owner, process owner, IT, compliance, auditor. Requirements workshop Capture assets, risk types, risk appetite, reporting needs. Risk taxonomy Define risk categories, subtypes, severity levels. RAM design (Risk Assessment Matrix) — columns : Risk ID | Title | Category | Impact (1–5) | Likelihood (1–5) | Inherent Score (I*L) | Controls | Control Effectiveness (1–5) | Residual Score | Owner | Treatment Scoring rules Define numeric scales and thresholds for High/Medium/Low. Data model & tables Create Risk, Control, Assessment, Treatment, Issue tables. Map fields to RAM columns. Integrations plan Inventory data sources (CMDB, vulnerabi...

  WEEK 1 – Foundation Refresh (ITSM Core + SIR Basics) Goal: strengthen ITSM and understand how SecOps fits in. Day Topic Key Steps Output 1 ITSM Overview Review Incident, Problem, Change, Request, Knowledge. Summary doc of each module. 2 Incident Life-cycle Configure sample incidents. Test states & assignment rules. 5 demo incidents. 3 Problem & Change Link Incident→Problem→Change. 2 linked records. 4 Catalog & Flow Designer Build one catalog item (Laptop Request). Working flow. 5 Reporting Create dashboards for open incidents. 1 dashboard. 6 SIR Introduction Read SIR module structure, incident types, phases. Notes on SIR life-cycle. 7 Review + Quiz Create quick quiz sheet & answer. Self-assessment. WEEK 2 – SIR Configuration & Practice Goal: learn SIR workflows and data structure. Day Topic Key Steps Output 8 Security Incident Table Study sn_si_incident schema. Create sample records. 3 test records. 9 Detection Sources Configure email or manual trigge...

 

  Inbound (External → ServiceNow): Use Inbound REST API (or Scripted REST API) in ServiceNow. This handles requests coming from Teams or Slack into ServiceNow. Outbound (ServiceNow → External): Use Outbound REST Message or IntegrationHub Spokes/Actions. This sends updates from ServiceNow to Teams or Slack. Summary: Direction Source → Target ServiceNow Tool Inbound Teams/Slack → ServiceNow Inbound REST API / Scripted REST Outbound ServiceNow → Teams/Slack REST Message / IntegrationHub

  AGILE DEVELOPMENT FUNDAMENTALS MODULE 1 ================================================================== MODULE-2 =========================================================== MODULE - 3 ============================================================= MODULE 4 ======================================================== MODULE 5 ============================================= ============================================= Agile Development Implementation APPLICATION OVERVIEW =================================================================== CONFIGURATIONS ==================================================== PERFORMANCE ANALYTICS